Suggested Course Track:
Net+ Sec+  >   CCENT  >   CCNA  >   CCVP  >
CCIE Voice Lab  >   CCIE Voice Lab Experience

Overview

Cisco Systems® has a leading position in IP Telephony solutions, owning over 40% of the market. Their solutions are providing Fortune 1000 companies scalable and cost effective unified communication options which reduce costs while providing enhanced services. The challenge is that deploying this technology is NOT easy. It requires skills to plan and design the solution and experience to implement and operate the products that make up the solution.

GlobalNet Training's 12-day CCVP boot camp gives students the necessary skills and knowledge needed to plan, design, implement and operate a Cisco® Call Manager IPT solution. During this course, students gain 24/7 access to their own pod of the latest Cisco IP telephony equipment listed in detail on the following page.

As with all GlobalNet Training courses, there is no equipment sharing. GlobalNet Training's CCVP students are able to gain a unique perspective, because our instructors have worked directly with Nortel and Avaya equipment as well as the U.S. Department of Defense (DoD) Voice over Internet Protocol which enables the Cisco IP Communications system to conform to the interoperability, reliability, and resiliency requirements of DoD's multi-vendor voice network.

GlobalNet Training's CCVP course is arranged to follow the Cisco PDIO (Plan, Design, Implement, and Operation) model. By overlapping and duplicating content, this course provides a more thorough understanding of the material and helps to ensure that students will retain more information. The following five courses are covered in this Cisco IP Telephony boot camp:

• Cisco Voice Over IP
• Quality of Service
• Cisco IP Telephony 1 & 2
• IP Telephony Troubleshooting

This is not your standard certification boot camp. Students will work with hands-on equipment. This course ensures students will graduate with the knowledge to pass these critical IPT Certification exams and the skill to deploy solutions.

What sets us apart:

• Our dedicated team of instructors has been teaching the CCVP Certification course for GlobalNet Training since the certification’s inception in June 2005.  Each team member possesses a unique skill set including implementation, configuration, troubleshooting, and test preparation.
• Students DO NOT share equipment in our course.  With 24/7 access to the equipment, the individual can maximize lab time after hours to practice the complicated Call Manager configurations.
• All exams are completed on site.  See exam list and course breakdown for testing days and exam numbers.

Exams

• QoS (642-642) Quality of Service
• CIPT 1 (642-446) Implementing Cisco Unified Communications Manager Part 1 (CIPT1 v6.0)
• CIPT 2 (642-456) Implementing Cisco Unified Communications Manager Part 2 (CIPT2 v6.0)
• TUC (642-426) Troubleshooting Cisco Unified Communications Systems (TUC v1.0)

Equipment

• 3640 series routers
• 1760 series voice enabled routers
• 3550 series inline power switches
• Cisco Catalyst 3750G POE Switch
• Cisco 7960 IP Phones
• Cisco 7825 Call manager servers running an image of CUCM 6.x Software

Intended Audience

• Technical professionals with Cisco Partners who specialize in selling and servicing Cisco IPT Solutions
• Cisco Sales and System Engineers working on IPT solutions
• Technology professionals needing a detailed understanding of Cisco IP Telephony
• Technical professionals with companies that use Cisco IPT products, who support those products on a daily basis

Course Objectives

• Learn the details of Cisco IPT solutions and the technologies that make those solutions work.
• Gain the Knowledge necessary to pass the 3 Cisco IPT specialist certification exams that are required to be come a Cisco IPT Design, Support, and Operations Specialist. These are the necessary IPT requirements for your company’s IP Communications Specialization.
• Get extensive hands-on labs to help reinforce the knowledge you gain as well as providing practical skills to complement ones understanding of the IPT technologies.
• Follow the Cisco PDIO model to learn Cisco IPT, starting with the foundations of IP Telephony, planning and designing a telephony solution, and deploying and troubleshooting Call Manager.

Course Outline

• Monday
  • Describe the function and interoperation of CUCM
  • Install and set up a CUCM cluster
  • Describe and configure Cisco Unified Communications Manager to support on-cluster calling
• Tuesday
  • Configure a route plan for Cisco Unified Communications Manager to support off-net calling
  • Describe and configure Cisco Unified Communications Manager media resources
  • Configure the Cisco Unified Communications Manager to support features and applications
• Wednesday
  • Manage Tcl and VXML call applications on a gateway
  • Describe and implement centralized call processing redundancy
  • Describe and configure a multi-site dial plan for Cisco Unified Communications Manager
• Thursday AM
  • Review and Test CUCM Single Site Deployments
• Thursday PM
  • Introduce CUCM in a Multi Site Deployment
  • Implement mobility in an IP Telephony network
• Friday
  • Implement bandwidth management and Call Admission Control
  • Describe and configure Cisco Unified Communications Manager media resources
  • Configure the Cisco Unified Communications Manager to support features and applications
• Saturday
  • Secure an IP Telephony network
  • Review and Test CUCM Multi Site Deployment
• Sunday
  • Introduction to IP QoS Fundamentals
  • Introduction to Modular QoS CLI and Auto-QoS
• Monday
  • Classification and Marking
  • Implementing Congestion Management
  • Implementing Congestion Avoidance
• Tuesday
  • Traffic Policing and Shaping
  • Link Efficiency Mechanisms
  • QoS Best Practices
• Wednesday AM
• Review and test QoS
• Wednesday PM
  • Troubleshoot call setup issues
  • Troubleshoot database issues
• Thursday
  • Troubleshoot media resources
  • Troubleshoot voice quality issues
• Friday AM
  • Review and test TUC – End of Core Voice Technologies II boot camp.

You can plan on being at the training center no later than 2pm CST on the last day of class.

Download the detailed outline for this course.

You will need to download and install free Adobe Acrobat Reader software to read PDF files.

To download the PDF, follow this link and choose "Save target as..." from the context menu.

Prerequisites - PLEASE NOTE IMPORTANT CHANGES!

You Must Have:

• CCNA R&S
  Must have current CCNA R&S to be awarded a CCVP

• CCNA Voice
  Must have passed CVoice and received CCNA Voice to be awarded CCVP

Guarantee

If you successfully complete a GlobalNet Training Bootcamp and do not pass a professional certification examination, you are eligible to enroll in a subsequent Bootcamp within one (1) year with just a small administrative fee (and the cost of new books if the course changes).

The GlobalNet Training Guarantee is subject to the following terms and conditions:
(i) You must notify GlobalNet Training in writing and provide proof of having not passed an applicable professional certification examination within 10 days (two business weeks) following the last day of the Bootcamp you attended; (ii) Your participation in a subsequent Bootcamp under this Guarantee is based on seat availability in a regularly scheduled, open enrollment Bootcamp; (iii) Except for your Bootcamp tuition and enrollment fees you are solely responsible for all costs and expenses incurred in attending a Bootcamp under this Guarantee, including all travel, lodging, meals and other out-of-pocket expenses, such as exams, associated with your participation in such Bootcamp; and (iv) Only individual (single) registrations are eligible to participate under this Guarantee. This Guarantee does not apply to custom or corporate block purchases.