CompTIA A+ (2009 Objectives)
You will install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems.
Who should Attend
The target student is anyone with basic computer user skills who is interested in obtaining job as an IT professional or PC technician. In addition, this course will help prepare students to achieve CompTIA+ Certification.
After completing this course, students will be able to:
- identify the components of standard desktop personal computers.
- identify fundamental components and functions of personal computer operating systems.
- identify best practices followed by professional personal computer technicians.
- install and configure computer components.
- install and configure system components.
- maintain and troubleshoot peripheral components.
- troubleshoot system components.
- install and configure operating systems.
- maintain and troubleshoot installations of Microsoft Windows.
- identify network technologies.
- install and manage network connections.
- support laptops and portable computing devices.
- support printers.
- identify personal computer security concepts.
- support personal computer security.
Students taking this course should have the following skills:
End-user skills with Windows-based personal computers, including the ability to browse and search for information on the Internet; start up, shut down, and log on to computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of computer network.
An introductory course in Windows operating system, or equivalent skills and knowledge, is required.
Module 1: Troubleshooting methodology
Module 2: Operating systems
Operating system fundamentals
File and folder permissions
Module 3: Electricity and power supplies
Power supply troubleshooting
Module 4: CPUs and motherboards
Central processing Modules
Motherboard and CPU troubleshooting
Module 5: The Basic Input/Output System
The BIOS and CMOS
The POST and boot processes
Module 6: Memory systems
Topic E: Memory troubleshooting
Module 7: Bus structures
The PCI bus
Module 8: Expansion cards
Expansion card troubleshooting
Module 9: Peripheral connection types
Serial and parallel connections
Topic E: Multimedia connections
Topic F: Troubleshooting peripheral connections
Module 10: Data storage devices
Removable storage devices
Topic E: Drive maintenance
Topic F: Storage device troubleshooting
Module 11: Video output and image input devices
Scanners and cameras
Module 12: Printers
Printer optimization and maintenance
Module 13: Connecting computers
Wired network connections
Basic internetworking devices
Module 14: Networking computers
Module 15: Network troubleshooting
Troubleshooting the network
Module 16: Portable computers
Module 17: Windows management
Module 18: Windows monitoring
Backup and restore
Module 19: Operating system troubleshooting
Module 20: Security
Operating system security
Windows Encrypted File System
Common security threats
Topic E: The human aspects of security
Module 21: Windows installation and upgrades
Module 22: Safety and maintenance
Safety and hazards
Safe work practices
Disposing of computer equipment
Appendix A: System cases
Appendix B: Binary, octal, and hexadecimal numbering
Count like a computer
Appendix C: CompTIA A+ acronyms
Appendix D: Certification exam objectives map
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